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Senior Member
Not Leaving Feedback...!! Yikes..!
[QUOTE=ndgoflo]  Originally Posted by MorganFred I'm sure if I post a negative FB, she'll retaliate and I've got a clean record so far. EBay's feedback system needs improvement; perhaps automatic withholding of feedback posts until BOTH are posted?
I think this is an excellent idea. It would totally eliminate retaliatory feedback and withholding feedback.
Another idea might be to deduct one point for NOT leaving feedback. MorganFred,
I disagree with this idea all together...! I don't feel it would be constructive for taking a point away for not leaving a feedback. Then you have a battle as to who has to leave feedback first. No..No..No..
I sure hope we don't go in that direction.
catman -
Hi catman, I know I'm not right about alot of things, and this may be one, but just think of how many sellers have feedback that looks excellent, only because a number of buyers didn't leave neg. feedback on a bad deal for fear of getting neg feedback in return.
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Senior Member
[QUOTE=ndgoflo]  Originally Posted by MorganFred I'm sure if I post a negative FB, she'll retaliate and I've got a clean record so far. EBay's feedback system needs improvement; perhaps automatic withholding of feedback posts until BOTH are posted?
I think this is an excellent idea. It would totally eliminate retaliatory feedback and withholding feedback.
Another idea might be to deduct one point for NOT leaving feedback. ndgoflo,
I again can't go along with your idea until you establish who has to leave the feedback first, Buyer or Seller. At that point I would decide whether I would participate in the feedback at all.
catman
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I can see your arguement, and I agree. The only way my idea would work would be if ebay instituted Morgan Freds idea of not posting feedback from either party until both sides have submitted feedback for the other. Say 30 days after the end of auction if one of the parties have not left feedback, then the party who did leave feedback would have it posted, and the party who didn't leave feedback would have a point deducted from their rating.
It is just an idea that came to mind when I was reading MorganFreds post and I haven't thought it over too hard. Just seemed like a good idea at the time.
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Member
Just a tweek to ndgoflo's suggestion. Give the buyer and seller 30 days to post feedback. Keep the feedback unposted until:
a) both have posted , or
b) 30 days expire.
After 30 days, prevent any further feedback. No need to penalize for not leaving feedback . That should alleviate the fear of retaliatory feedback.
Bill
Last edited by bmontuor; 12-28-2004 at 09:22 AM.
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Senior Member
Hey Bill,
I think you've got something there..! When we work on a problem long enough someone will come up with a solution that is acceptable.... NICE WORK.
catman
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Senior Member
Just a note. I am an Ebay seller/buyer with over 600 positive feedbacks and no negative or nuetral (yet). This takes a lot of work and patience.
I absolutely will not leave feedback to a buyer until they are happy and leave feedback for me. When I buy something, I will always leave feedback, immediately if I'm happy with the item received, or, if I'm not happy with the item or service, I will wait until it is resolved before leaving feedback. I've only left negative feedback a couple times (once to Heritage Numismatic Auctions!), but mostly things get resolved as well as I can expect, sometimes better.
The key is patience and a willingness to accept part of the blame when something goes wrong. Just pretend you are dealing with your Mother.
Last edited by cdb1950; 12-28-2004 at 03:55 PM.
"Experience is a hard teacher. It tests first, and teaches afterward." -
Senior Member
The age-old (in eBay time) question of when a seller should leave feedback is sure to be one of the intractable questions of our time. Tim (ANA R-167586)
"Free speech is not to be regulated like diseased cattle and impure butter. The audience that hissed yesterday may applaud today, even for the same performance." -- William O. Douglas (1898-1980), U.S. Supreme Court Justice -
Coin Collector
Since the discussion has turned to the leaving of eBay feedback, I guess I have to chime in. Most everyone here knows my feelings on this. I sell and buy (under different ID's). As a buyer, I leave feedback as soon as I receive the item and am satisfied. There have been a couple of problems that have had to be worked out, but I contact the seller and work them out. Then I leave feedback based on how the problem was handled - not based on the fact that there was a problem. I do not expect a seller to leave feedback from me until they know that I, as the customer, am satisfied. Until the customer is satisfied, the transaction is not over.
As a seller, I leave feedback after I know the customer is happy. How do I know that my customers are happy? By the feedback left for me. Waiting to leave feedback is not necessarily being done for retaliatory or blackmail reasons. This is a misconception that has been held by buyers for a long time. Regardless of how you feel about it, the buyer's part of the transaction is not complete until they have expressed satisfaction with the transaction - whether it was a smooth one or there were problems to be dealt with.
A buyer who does not give a seller a chance to resolve an issue is not a satisfactory buyer and has not completed their part of the transaction in a satisfactory manner. If the seller is contacted and refuses to satisfy the buyer a neutral or a negative feedback is warranted - regardless of whether the seller has already left feedback or not. I recently had to leave a neutral and a negative to a seller for misrepresentation of their item and VERY delayed shipping. The seller retaliated with two negatives. They were certainly entitled to do that, but the rest of my feedback vs. hers speaks for itself. If my feedback rating is misinterpreted, that's the breaks.
Granted, the feedback rating as a seller is much more important in the transaction. For this reason, there are many sellers who wait to be sure that their customers are happy before leaving feedback. I have seen many transactions in which the buyer never contacted the seller before leaving a negative feedback because the seller had already left feedback and it was easier to just neg the seller. Without feedback being left, the perception that the transaction is still open goes a long way to influencing the buyer to work with the seller and provide a chance for the seller to make good on the transaction. Let's remember folks, everyone makes mistakes. The true measure of a seller's ethics is how the mistake is handled, and everyone should be given a chance to rectify an honest mistake. A seller withholding feeback provides that opportunity that would not otherwise be taken by impatient buyers.
I am not saying that there aren't sellers who use feedback in a retaliatory way, but even honest sellers will wait to leave feedback until a transaction is considered to be complete.
Susan
WINS#482
FLY-IN#1474
EAC#5255
CONECA#N-3902 Education....the key to collector success! -
Senior Member
[QUOTE=cdb1950I absolutely will not leave feedback to a buyer until they are happy and leave positive feedback for me. [/QUOTE]
This is where we have a philosophical difference. In my viewpoint as a seller, if a buyer has paid promptly or within a reasonable period of time, I feel that he/she has lived up to his end of the contract and I will issue a positive feedback immediately upon payment confirmation. By waiting until the buyer places feedback first, the seller forces the buyer into a defensive position and into a potential retaliatory feedback situation. If he/she (the buyer) cannot give an honest evaluation of the product (presuming that both parties cannot or do not communicate to work out issues) without fear of retribution, the feedback system is meaningless. In other words, if the buyer has done everything correctly by the numbers during the payment stage and has earned a positive feedback, he/she is STILL open to a negative feedback by the seller, even if the seller is the one who has misrepresented an item or him/herself or otherwise has violated eBay's rules and is the one who deserves a negative FB. It is up to the seller to EARN positive feedback by ensuring that the buyer is satisfied. It is NOT the right of a seller to withhold feedback until the buyer posts feedback so that he can respond in kind.
The present feedback mechanism is eBay's greteast flaw. Holding back viewing of feedback until both parties have posted seems the only way to fairly assess both ends of the transaction.
I'm in this vulnerable situation right now as the buyer of the Morgan which started this thread. I paid immediately after winning the auction and sent an email off to the seller right away to make contact; that's all I can do from my end, all I can do. While both parties have now posted positive feedback, I didn't get mine until I had posted favorable FB. I knew that she would nail me if I gave her the neg FB which she deserved (at least at this point; she hasn't responded to my email yet) no matter how long I dragged out this little drama, so it was easier to give her a positive although I still can add more info later at the conclusion of this opera.
Fred
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 Originally Posted by MorganFred I'm in this vulnerable situation right now as the buyer of the Morgan which started this thread.
I knew that she would nail me if I gave her the neg FB which she deserved
Here are the two main reasons why I do not recommend Ebay to people who are not well versed in numismatics. This whole feedback system is flawed to protect the power sellers. I have heard so many horror stories from collectors that DO NOT leave a negative rating because of the backlash. Unfortunately, the snowball continues to roll along and run over unsuspecting collectors who look at the high feedback rating and falsely believe that they are safe.
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Coin Collector
I would like to point out to those buyers who use snipe programs that your feedback rating is not going to play a very important role in your winning an auction if your bid is placed in the last couple seconds of an auction. Therefore, regardless of whether a seller has left FB for you or not, you can feel free to leave whatever feedback the seller truly deserves.
Susan
WINS#482
FLY-IN#1474
EAC#5255
CONECA#N-3902 Education....the key to collector success! -
Senior Member
I finally received an answer back from the seller of the Morgan or, at least from her husband/SO/partner after sending out a resend of my first message. He stated that they have a 72-hour return policy (1st time I had heard about it) and that he preferred the coin be returned to him immediately if I was not satisfied. I advised him that I had already submitted the coin to PCGS, but that if they had responded to my earlier messages and I had known of a return policy before I had sent it out, I might have sent it back. However, I stated, because the coin is borderline zipped (old dip or maybe not at all), PCGS might still certify it.
I may have eaten the Big Weinie on this deal, but I went into it knowing it was a risk. We'll just have to wait and see what PCGS says - I sent it in with several others using the 15-day Regular service, so it should be back about the 3rd week of January.
It's a heluva business.
Fred
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Senior Member
 Originally Posted by MorganFred I finally received an answer back from the seller of the Morgan or, at least from her husband/SO/partner after sending out a resend of my first message. He stated that they have a 72-hour return policy (1st time I had heard about it) and that he preferred the coin be returned to him immediately if I was not satisfied. I advised him that I had already submitted the coin to PCGS, but that if they had responded to my earlier messages and I had known of a return policy before I had sent it out, I might have sent it back. However, I stated, because the coin is borderline zipped (old dip or maybe not at all), PCGS might still certify it.
I may have eaten the Big Weinie on this deal, but I went into it knowing it was a risk. We'll just have to wait and see what PCGS says - I sent it in with several others using the 15-day Regular service, so it should be back about the 3rd week of January.
It's a heluva business.
Fred You know Fred. I would be more concerned as to how you graded the coin and not worry about PCGS's opinion. If you like the coin then you should keep it. If you don't then it should be returned to the seller.
catman
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Collecting Fool
I am also ready to buy a CC Morgan in a GSA holder. Is there a problem w/ fakes in gsa holders?
thx
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