Thread: Frustrated eBayer!!

It is unfortunate that people do not tend to read an entire auction. And I have seen these same people leave negatives when their payments were refused for not paying with an acceptable method.

We don't take Paypal from International buyers because we have no Paypal protection without a US confirmed address. We have to refund at least 3 payments per week when it could not be more clearly stated in the auction. We even have a link to our website explaining why we can't accept it and still they all act surprised.

On the brighter side, if you do get a negative, you can follow-up with the explanation that the buyer did not follow the TOS and most eBayers know that scenario, so it shouldn't hurt you.

Good luck

Ebay is great for advertising. The ideal situation would be to run a few attention getters on eBay and sell mainly from a private website.

And let's remember that, if all the honest sellers leave eBay, it will be a dangerous place for collectors

The only thing I have problems with every-now-and-then is sellers who will not take Money-orders.

I don't use pay-pal nor credit cards and some sellers will ONLY take those two.

I only messed up once and bid on an item that said pay-pal only but that guy said I could back out but before I could somebody else out bid me.

As for you getting NEG's feed-back there is no reason they should give it to you because you said in you item that you can NOT take credit cards..if anybody sould get the NEG it would be them.


Oh well....I need to go to bed,

Speedy

Originally Posted by Speedy

As for you getting NEG's feed-back there is no reason they should give it to you because you said in you item that you can NOT take credit cards..if anybody sould get the NEG it would be them.

Unfortunately, Speedy, the reality of it is that oftentimes the buyers who don't want to take the time read the TOS also tend to be a little on the ....unreasonable side.

Very same thing happens to my wife and I all the time.

We sell our extra Colorado Rockies tickets on eBay every summer, and clearly state "We take PayPal, but not credit cards through PayPal." Not only do buyers fail to read the notice, but we had one guy who tried to pay by credit card two consecutive summers.

Having been a teacher, I realize that many people don't read directions. Just something you have to live with.

I just looked up your Ebay ID and your past auctions and saw that you do indeed display the logo. Regardless if you specify that you only take a certain type of PayPal payment, you are bound by Ebay/PayPal terms of service in displaying that logo to accept all forms of PayPal payment. You are technically in violation of Ebay TOS and such things as this can and have gotten individuals NARU'd before when they were actually reported by multiple individuals for it (A buyer can search items specifically by ones that accept all forms of PayPal payment by displaying that logo, by displaying it, in Ebay's eyes, you are 'spamming' their search results with invalid items). I suggest you read all the terms of service associated with an auction venue and that you are fully aware of all facets of those terms before you choose to sell your goods with that venue (Whether it be Ebay, Teletrade, or Heritage). If a complaint is filed in this case, Ebay will side with the buyer.

With that said, I personally agree with the fact that the buyer should have read all the terms and if they had a problem with them, just reported your listing as a violation so it could get removed instead of bidding on it and insisting to pay with a form of payment you do not wish to accept.